There’s something worse than having your best people leave...
The biggest problem is great employees who have lost their ability to care about your company – but continue to draw a paycheck.
The Working Dead
Intent to quit is on the rise
Globally, 46% of professionals are planning to leave, and more than half report they are burnt out but feel stuck. In the US, 45 million people walk away from their jobs every year. Yet, turnover is a lagging indicator of a much more serious issue.
Conventional wisdom tells us that management's job is to acquire human capital and make it productive through training and incentives. Maybe that made sense a hundred years ago.
Not now.
Build better work
Do you know what problem you are solving for your employees ?
Do you know the cost they are paying?
Companies are changing their approach to work
When companies see employees as customers, people and the bottom line flourish.
Work is a design problem
Great design starts with understanding your customer. Employees give your company value essential to its survival. When you fail to design great work they unsubscribe, either by leaving or, even worse, by losing the ability to care.
Employees are intelligent customers.
We need to treat them that way.
Let’s design work better
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Reframe the problem: work is a product.
Equip managers and teams to build better work.
Coach teams through the transition and make it stick.